Quality Management.

We pay utmost attention to the international quality standards and make it our goal not only to comply with, but also to continuously seek ways to overcome and set new practices in crewing process. We constantly improve quality of our services.

We were successfully certified in accordance with ISO-9001:2000 requirements and received the BVQI Certificate N 119021 from 14 November, 2002 with scope "Crew Recruitment". Renewal audit was successfully passed in November 2005.

"Queensway Services Ltd" has a license of Georgian Maritime Administration N 19/2005 from 09 September 2005 with scope "Recruitment of seafarers for service on vessels".

The company meets the requirements of all relevant international laws and regulations. Our criteria for selection of seagoing personnel for our clients are based on the IMO STCW78/95 International Convention on Standards of Training Certification and Watch-keeping for seafarers, our long-time experience in the field, customer’s requirements and all national and international standards that apply.

POLICY
Queensway Services Ltd is committed to provide qualified, certified and medically fit seafarers in accordance with National and International rules and regulations, which consistently and continuously meets the requirements of its customer.

OBJECTIVES
Conformance with applicable and statutory requirements, International Legislation and National Requirements. To meet Customer requirements as defined in the relevant Contract Agreement and to meet their requirements. Maintain appropriate seamen’s pool to response effectively to customer's requirements. Monitoring and measuring the adequacy of the services provided.

MISSION
Queensway Services Ltd, is the only crewing agency with multi-international customers, with a variety type of ships, and with the biggest pool of the most experienced seamen.

VISSION
Queensway Services Ltd, is the only crewing agency that can provide the best qualified, certified and medical fit seafarers to its customers, and is a crewing agency that can fulfilled any customer requirement.

STRATEGY
Through sound management practices, empowered employees, continual improvement based on customers feedback, formal training methods, quality and safety management system principles, double-loop feedback, cross-matrix communication and a clear vision for the future.